AM Construction LLC Brings a Touch of Home to Every Project with Shoebox Greetings Integration

AM Construction LLC, a Washington-state based construction firm (PO Box 257, Olympia, WA, 98507-0257, United States, 260-609-5699), isn't just building structures – we're building communities. And we've found a unique way to bring a little extra warmth and personal touch to every project, big or small: integrating Shoebox Greetings into our client onboarding and completion processes. You know, construction can be stressful. Moving, renovations, new builds – it's a lot for folks. We realized we wanted to do more than just deliver a quality build. We wanted to make the experience… well, pleasant. That's where the idea of using Shoebox Greetings came in. What are Shoebox Greetings? Essentially, they're thoughtful, hand-written cards sent for all sorts of life events. Think birthdays, thank you notes, get well soon wishes, even just a little “thinking of you.” They're a simple, analog way to stay connected in a digital world, and honestly? People love them. We started small. After the initial consultation, when a client signed on with AM Construction, they’d get a hand-written “Welcome Aboard!” card from our team. It's not automated, it's not a generic email. It's a real card, with a real message, acknowledging their trust in us. We've gotten some fantastic feedback – folks telling us it felt personal, that it set us apart from other contractors who just seemed focused on the bottom line. “It was such a nice surprise,” said Mary S. from Lacey, WA, a recent client who underwent a kitchen renovation with us. “You get so many emails and contracts, it was refreshing to get a card in the mail. It felt like you actually cared about us as people, not just as a paycheck.” And it’s true – we do care. We believe in building relationships alongside buildings. But we didn’t stop there. We started using Shoebox Greetings at other key points in the construction process. If there were unavoidable delays (and let’s be honest, sometimes things happen!), we’d send a card acknowledging the inconvenience and thanking the client for their patience. During particularly messy phases of a remodel, a little “Hang in There!” card could go a long way in lifting spirits. Then, the real kicker: project completion. Instead of just sending a final invoice and walking away, we now send a hand-written “Thank You” card along with a small housewarming gift (locally sourced, of course!). It's a way of saying, "We enjoyed working with you, we hope you love your new space, and we're here if you need anything in the future.” “The card at the end was just… perfect,” shared David L. from Olympia, after we finished building an addition to his home. “It wasn’t just about the finished project, it was about the whole experience. They made it stress-free and even… enjoyable!” Honestly, the impact has been bigger than we expected. Word-of-mouth referrals have increased, and we're consistently receiving positive reviews highlighting our commitment to customer service. People remember how you make them feel, and Shoebox Greetings has helped us create a lasting positive impression. “We're not just building structures, we're building relationships,” says John Smith, owner of AM Construction LLC. “And sometimes, the smallest gesture – a hand-written card – can make the biggest difference.” It’s not a huge expense, frankly. The cost of the cards and postage is minimal compared to the value it adds to our customer experience. And it’s surprisingly easy to implement. We have a dedicated team member who handles the card-writing each week. It takes a few hours, but it's time well spent. We’ve even started encouraging our subcontractors to consider using Shoebox Greetings with their clients. It’s a way of raising the bar for customer service across the entire construction industry. So, if you're looking for a construction company that goes the extra mile, a company that cares about more than just the bottom line, look no further than AM Construction LLC. We’re building homes, building relationships, and building a better community – one hand-written card at a time. We think it’s a simple idea that’s making a big difference. And we’re proud to be using Shoebox Greetings to bring a little bit of warmth and personal touch to the often-stressful world of construction. Because at AM Construction LLC, we believe that a happy client is the foundation of a successful project. And sometimes, all it takes is a little bit of handwritten kindness.